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How do you
recruit your artists for Artisans Market?
I have found an item I would like to purchase, but have a couple of
questions. How can I get in contact with the artist directly?
Once I purchase a piece, how is it delivered, how long will it take and
how can I track its shipping status?
What if after I receive the item, I decide I don’t really want it?
What is the
return/exchange policy and procedure?
We promote our website inviting artists and artisans to join our network through traditional advertising spots as well as online campaigns.
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All information
supplied to Artisans Market is held in strict confidentiality
and is not shared or publicly
distributed. You can submit a contact request through
Customer Service and our staff will be glad to forward the
information on your behalf.
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Artists are notified of the purchase of one of their fine art gifts or handmade crafts immediately upon confirmation via email. Shipping instructions appear in the email as per your shipping request during the transaction process. Upon shipping the purchased items, artists log the tracking number for you to follow the delivery status. You can view the status by logging into your account and viewing the order details.
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Please review our
buying policy for further details.
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If you would like
to return an item because you are not completely satisfied, you
have 30 days from the date of purchase to contact us
via our 800 number to make the necessary return arrangements. Learn more
about our return policy.
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